Monthly archive: May 2009
On the 27th April 2009 I was getting frustrated that there seemed to be no progress and no communication from Burke Bros about our missing boxes or the damage caused to our possessions resulting from their negligent packing. I fired off the following email with ‘Update Needed’ as the subject…
Hi Jacqueline,
Here is a link to [...]
In response to my letter to Burke Bros informing them of the loss of 2 boxes and the substatial damage to the rest of my possessions as a result of their negligence and appalling packing I received and email offering me ‘apologies for the upset’ and that they were looking into it. I was also [...]
I’ve covered previously what happened the day our possessions were finally delivered to us. Quite honestly I think it is highly unlikely that anyone would have contacted us about the delivery. I had to do all the chasing and was finally told that the lorry had left a couple of days ago and was on [...]
At the end of my tether with Burke Bros, STILL having not had a single reply to any question about what they intend to do about my possessions that they lost and damaged (possessions that, as I showed in my previous post, Burke Bros are legally obliged to pay for), I emailed Gary Burke.
I assume [...]
May
This Is What Burke Bros Promise In Their Contract – But Are Trying To Pretend It Doesn’t Exist!
On the back of the acceptance sheet that Burke Bros ask you to sign and send back to them is their terms and conditions, with no mention of the fact that they are there or anything to draw your attention to them. But they ARE there.
I’ve got to admit that I at least have an [...]